Customer Satisfaction is our first priority. Should you need an exchange or return, please read below for direction.

Customer Returns/Exchanges

Personal use product such as Skincare, Health Beauty etc.

Its Pandemic time and due to nature of the product, we do not and will not give  returns. All sales are final.

By purchasing product(s) through “You agree to the Policy” as stated herein – All sales are final on clearance, seasonal and personal use products.

Personal use products

Personal use products constitute a health and safety risk and include Any product that makes “Body Contact “ (internal or external). These include Allface exfoliators, body exfoliators, and related accessories and products are not returnable.
Product Selection – Intimate products are very personal therefore cannot and does not warrant or guarantee your satisfaction with your purchase. does not warrant or guarantee accuracy of product descriptions. In Store, see sales associate for further assistance. Contact customer service for any additional information you need prior to making your purchase decision ([email protected])
Defective Products- All products purchased are subject to the manufactures warranty, contact [email protected] manufacturer’s contact details. DOES NOT WARRANT PRODUCTS. All eligible return products must be unused and unmodified in original packaging. reserves the right to refuse any return or exchange.
Given the nature of these products, we cannot and do not give returns if you are not satisfied with the product. Please select your purchase carefully.
All products are visually tested before they leave our supplier’s warehouse, so that the item is working properly before leaving.


All returns and exchanges must be pre-approved within 15 days of purchase, so  Please email our customer Service Representatives for your return authorization. DO NOT send your product back without authorization from our Customer Service Department. Return shipping cost will be customer’s responsibility. Customer should use their own preferred shipping medium for returns once they reach to customer support and are pre-approved for returns.